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This week, you will use process analysis tools to analyze an operational problem. Using the scenario and process or service chain identified in Week 1, you will analyze a current problem, request, or opportunity for improvement, describe the current state of operations, and present current or potential problems or issues devised. You will then create a short narration and process diagram in a single-page report titled A3.
Instructions:
Identify the following items as you collect all data needed for the process diagram and A3 report.Include an executive summary of the organization.
State the problem, need, or requirement.
Present a background of the problem and the cause or causes.
Discuss the importance of clearly stating the problem, need, request, or opportunity, supported by references.
Identify the current state of operations or service chain and the target or desired state. Discuss the importance of this process supported by references.
Write a narrative of operations, identify the problem, and then create a workflow or business process diagram using a diagramming tool like MS-Visio, draw.io, or Open-Office Draw (for Apple users). This diagram will be used in future assignments; therefore, make sure you save it.
Use the operations described analyzing positive and negative issues identified by creating a SWOT (Strengths, Weaknesses, Opportunities, and Threats) diagram. You can use the SWOT Matrix template located in the resources area or any other template for SWOT analysis.
Insert the collected information into the A3 report (template included) and insert all the information following the templates.
Length: Process Diagram, SWOT analysis file, and updated A3 report
References: Include a minimum of 2 scholarly resources.
The completed assignment should address all of the assignment requirements, exhibit evidence of concept knowledge, and demonstrate thoughtful consideration of the content presented in the course. This assignment does not follow APA standards;
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