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Emotional intelligence is a specific capacity that has a significant influence on both professional and personal relationships. Miao et al. (2016) describes it as the set of abilities (verbal and non-verbal) that enable a person to generate, recognize, express, understand, and evaluate their own, and others, emotions to guide thinking and action that successfully copes with environmental demands and pressures (p. 177). I have considered control over attitude and understanding of other individuals feelings to be a substantial part of the overall communication and interaction processes. It is possible to detect emotional intelligence even in the minor components of daily actions that involve emotion-based thinking.
One of the instances that shows the utilization of emotional intelligence is my relationships with parents. Interactions inside the family are usually profoundly personal, and this phenomenon arises the necessity to use four components of emotional intelligence: self-awareness, self-management, social-awareness, and relationship management (Miao et al., 2016). I usually see the importance of regulating my feelings to reduce possible conflicts between my parents and me. Both of them are passionate persons who require patience to maintain effective interaction. Moreover, it is essential to communicate clearly to maintain an appropriate tone of the conversation. For me, emotional intelligence is a valuable ability that assists in most actions.
Components of emotional intelligence significantly contribute to job satisfaction, allowing adequate decision-making. Job satisfaction is a factor, on which task performance, organizational citizenship behavior, and other outcomes depend (Miao et al., 2016). Self-management enables an individual to act with integrity that positively affects the future results of work. According to Miao et al. (2016), emotionally savvy individuals are inclined to interpret their jobs as more satisfying and rewarding rather than threatening and hostile (p. 181). The mentioned evidence proves that self-management contributes to job satisfaction as an ability to control feelings which negatively affect the job.
Reference
Miao, C., Humphrey, R. H., & Qian, S. (2016). A meta-analysis of emotional intelligence and work attitudes. Journal of Occupational and Organizational Psychology, 90(2), 177202. Web.
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