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Regardless of the position held, every employee wants to be heard as well as their ideas and suggestions to be treated with respect. Trust and mutual understanding must be established in any work team, which is the supervisors responsibility. The ability to listen attentively, actively and analytically to the ideas and requests of employees is one of the skills of a great leader.
First of all, it is essential to remember that my subordinates hold the same position that I previously held. The promotion should not create a barrier between my new employees and me but rather create a productive work environment. According to Bangert, a great supervisor listens, communicates well, and collaborates with others (24). Each employee is a person with their own needs, requests, and suggestions worth considering. I should not neglect the competence of my employees; if they have something to offer, I should listen.
Since I worked in another branch of the bank in Solana Beach, where the population is several times less than in Chula Vista, my new employees can provide helpful information according to the intricacies of work in the new place. Even those employees who have been working for two months should not be underestimated, because, despite their lack of experience, their advantage is a fresh look and extraordinary ideas. At the same time, I must listen carefully to employees who have been working for several years. Based on their experience and knowledge, I can achieve significant success in improving the work process. I must give constructive feedback for each request or proposal so that employees know that their opinion has been heard and considered. I should also be ready to hear feedback, regardless of whether it is positive or negative. Most importantly, employees will know that I am hearing them if they see the improvement actions associated with their advice.
Work Cited
Bangert, Michelle. Leadership 101. Quality , vol. 57, no. 13, 2018, pp. 24-25.
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