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Instructions
A quality measure is sometimes referred to as an indicator. As a healthcare manager, it is essential to understand both internal and external quality indicators. Agencies such as Agency for Healthcare Research and Quality (AHRQ), Centers for Medicare and Medicaid Services (CMS), and Joint Commission (JC) are sources for internal and external clinical performance and patient satisfaction quality indicators/data.
For this discussion, you will explore these agencies’ websites. Access to the AHRQ, CMS, and JC websites and their data pages is available on this module’s Readings and Resources page. You are encouraged to start there.
Initial Post—Review Your Assigned Organization
have been assigned:
a. Agency for Healthcare Research and Quality (AHRQ)
What is the history of the organization (i.e., year founded, by whom, reason created)?
What is the organization’s annual budget (2021–2022 or later)?
What is the organization’s mission/vision, and is the organization a governmental or nonprofit agency?
Is the information collected from internal (customers/patients) or external (agencies/organizations) stakeholders?
How is the information used?
List two (2) types of quality improvement measures found on the organization’s website.
Comprehensive summary of how the information could be helpful in your current or future employment.
Conclude your post with a question about the organization and the current or future use of such information (i.e., what piques your interest or curiosity about this organization’s role and responsibility?
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